Payment Policy

Payment & Billing Policy

Last updated: June 2025

This page explains how Oakcha processes payments, what methods we accept, and how billing works for your orders at oakcha.shop.

Accepted Payment Methods

We accept the following payment methods at checkout:

Visa
Mastercard
American Express
Discover
PayPal
Shop Pay
Apple Pay
Google Pay

Only payment methods displayed at checkout are active. If a method is not shown during your checkout, it is not currently available for your order.

Currency

All prices on Oakcha are displayed and charged in US Dollars (USD). If your bank or card account uses a different currency, your financial institution will apply the applicable exchange rate and any conversion fees.

When You Are Charged

Your payment method is charged at the time you place your order. You will receive an order confirmation email immediately after a successful payment.

Payment Security

All transactions on oakcha.shop are processed through secure, encrypted payment gateways. We do not store your full card details on our servers. Our checkout is powered by Shopify's PCI DSS-compliant infrastructure, ensuring your financial information is protected at every step.

No Hidden Fees

The total amount shown at checkout — including product price, any applicable taxes, and shipping costs — is the full amount you will be charged. There are no additional hidden fees or surcharges applied after checkout.

Taxes

Applicable sales taxes are calculated and displayed at checkout based on your delivery address and applicable US state tax laws. Tax amounts are shown before you complete your purchase.

Billing Disputes

If you believe there has been a billing error on your order, please contact us as soon as possible:

Email: support@oakcha.shop
Phone: +1 312 573 4095
Business hours: Monday–Friday, 9:00 AM – 5:00 PM (Central Time)

Refunds

Approved refunds are returned to the original payment method used at checkout. Refunds are processed within 7 business days of return approval. Please see our full Return & Refund Policy for details.